Thank you very much for your continued support of OAO.
We would like to inform you of our winter holiday schedule.
Shipping Suspension Period
December 30, 2025 (Mon) – January 4, 2026 (Sun)
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If you wish to receive your order within 2025, please complete your purchase by 3:00 PM on Thursday, December 25.
Orders placed by this time will be shipped on December 29. -
Please note that the waterproofing option will require approximately one additional week beyond the usual 2–3 weeks due to the year-end and New Year holidays. Thank you for your understanding.
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Shipping will resume sequentially from Monday, January 5, 2026.
Please be aware that delivery delays may occur before and after the holiday period due to increased logistics volume and traffic conditions.
OAO HAUS Store Closure
December 29, 2025 (Mon) – January 3, 2026 (Sat)
Applicable to both Daikanyama and Kyoto stores.
Customer Support Suspension
December 27, 2025 (Sat) – January 4, 2026 (Sun)
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Inquiries received after 6:00 PM on Friday, December 26 will be responded to sequentially from Monday, January 5, 2026.
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Please note that responses may take additional time due to a high volume of inquiries.
If you have any questions regarding this notice, please contact us via the chat link below:
▼ OAO Customer Support
https://oao.channel.io/workflows/756174
We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding.